Wired for Success: The story of transforming loss making discoms in to profitable
The narrative is a live example of strategic management and operational excellence. The author meticulously outlines the challenges faced upon assuming leadership as the Chairman and Managing Director of both DISCOMs, from rampant power theft and technical losses to administrative bottlenecks and financial near insolvency.
"Wired for Success" by Shatrujeet Kapur, IPS, presently DGP Haryana, is a chronicle of leadership and innovative problem-solving that helped achieve a dramatic turnaround. Haryana’s two power DISCOMs (Electricity Distribution Companies) were perpetually in loss until Kapur, a distinguished police officer, took over. The book delves into the transformative journey that led to both DISCOMs become profitable entities.
This achievement is no small feat, considering the complexities and entrenched inefficiencies typical of public sector undertakings.
The narrative is a live example of strategic management and operational excellence. The author meticulously outlines the challenges faced upon assuming leadership as the Chairman and Managing Director of both DISCOMs, from rampant power theft and technical losses to administrative bottlenecks and financial near insolvency. What sets this account apart is the systematic approach adopted to diagnose these issues, followed by the deployment of tailor-made solutions that combined technological innovation with human resource optimization.
At the heart of "Wired for Success" is a compelling case for adopting a holistic view of problem-solving. The author emphasises the importance of data-driven decision-making, the implementation of robust monitoring systems, and the critical role of employee motivation and customer engagement. These elements are not only discussed in theory but are backed by real-life examples and quantifiable results that underscore their effectiveness.
His stint as the CMD not only converted the DISCOMs’ loss into profit, but also improved power supply in the entire state, ensuring assured supply to the industry, its farmers and residential consumers. The assured power supply also enhanced the State as a destination of greater investment and productivity.
One of the most striking aspects of the book is its accessibility. Despite delving into technical details and management strategies, the writing remains lucid and engaging. The author’s fluency in translating complex ideas into comprehensible narratives makes the book a valuable read not just for professionals in the power sector but for any individual aspiring to drive change within government frameworks. The seamless integration of anecdotes and case studies provides a vivid backdrop to the lessons imparted, ensuring that the reader is both informed and inspired.
"Wired for Success" stands out as a playbook for aspiring leaders in government, public administration and the private sector. It is a testament to the power of visionary leadership and the impact of disciplined execution. The author’s ability to turn around two beleaguered DISCOMs into models of efficiency and profitability offers a replicable blueprint for tackling similar challenges in other sectors. The emphasis on sustainable practices and long-term planning highlights a forward-thinking approach that is essential in today’s fast-evolving landscape.
Moreover, the book's contribution extends beyond operational tactics to broader themes of governance and public service. It underscores the significance of integrity, transparency, and accountability in leadership roles. By sharing personal reflections and ethical considerations, the author provides a holistic perspective that is often missing in technical treatises.
"Wired for Success" is a remarkable contribution to literature on public sector management and leadership. It not only celebrates the author’s substantial achievements but also serves as an invaluable guide for anyone committed to making a difference in the public sphere.
